Hello! This was sent to everyone's email who falls in this service area, but we wanted to make sure the message was received before your next visit! Thank you so much!
To our valued Chestertown/Rock Hall Clients - We hope this message finds you well. We are writing to inform you about an important change within our team at Little Landmines Pet Waste Removal.
It is with mixed emotions that we announce the departure of the technician who services your area. While we are grateful for their contributions and wish them well in their future endeavors, we want to address a matter of importance regarding the continuity of our services. We have been made aware that this technician may reach or has already reached out to some of our clients to offer similar services independently while still working with us. While it is your right to choose your service provider, we kindly ask you to consider the following reasons for continuing your partnership with Little Landmines Pet Waste Removal:
For the immediate future, Evan (who happens to be my son and a great worker!), will be running the Rock Hall/Chestertown route while we look for a replacement, however, since he usually works our Newark route, we will be moving everyone to one day due to the distance. We hope this is only temporary and your regular service day can continue when we hire and train a new technician. Please give us some flexibility the next week or two as Evan works out a schedule, we appreciate that more than you know. He will be properly vetted on any special circumstances at your home before the first visit next week.
While we are disappointed that this situation has arisen, we remain committed to serving you with the highest level of care and professionalism.
Thank you for your continued trust in Little Landmines Pet Waste Removal. We look forward to serving you and your pets for many years to come. If you have any questions, please feel free to reach out to me directly anytime.
Sincerely,
Jennifer Sparks
Owner
Little Landmines Pet Waste Removal
866-302-POOP
To our valued Chestertown/Rock Hall Clients - We hope this message finds you well. We are writing to inform you about an important change within our team at Little Landmines Pet Waste Removal.
It is with mixed emotions that we announce the departure of the technician who services your area. While we are grateful for their contributions and wish them well in their future endeavors, we want to address a matter of importance regarding the continuity of our services. We have been made aware that this technician may reach or has already reached out to some of our clients to offer similar services independently while still working with us. While it is your right to choose your service provider, we kindly ask you to consider the following reasons for continuing your partnership with Little Landmines Pet Waste Removal:
- Experienced Team: Our team comprises skilled professionals who are committed to delivering top-notch service. We continually invest in our team and development to ensure we meet your needs effectively. We are licensed, insured, a member of the Association of Professional Animal Waste Specialists, and have been featured in the Chesapeake Bay Journal for our commitment to the environment regarding pet waste removal.
- Community Commitment: As a small, family-owned business, we are deeply rooted in our community. We hire adults with disabilities, support local pet rescues and charities, and collaborate with autism schools to provide meaningful employment. In 2023, we donated over $5,000 to various charities in DE and MD. We also offer free services like microchip scanning for lost pets, free pickups for veterans returning from deployment, and we do complimentary waste pickup at Fort Delaware and at PAWS for People, who provide therapy dogs for those in need.
- Commitment to our Students: This year we are starting a scholarship for $1,000 to area students to apply for who are going to college or trade school for animal-related studies. We are hoping to continue this every year
- Dependability and Trust: With over seven years of experience, we have built a reputation for reliability and trustworthiness. Our clients' satisfaction is our top priority, and we strive to exceed your expectations with every visit. We have a "missed the mark" policy and will always go out of our way to ensure our clients know we are #1 at #2!
- Competitive Pricing: We offer competitive pricing and special discounts for seniors, veterans, teachers and more. We have given out over $1,000 in free services to those in need in the past year alone. Our goal is to provide value for your investment while ensuring your yard is clean and safe. If this former technician approaches you with an offer to provide similar services at a lower rate, we encourage you to reach out to us first. We are committed to providing the best value to our loyal clients, and we are open to discussing adjustments to ensure our services remain competitive and affordable for you.
For the immediate future, Evan (who happens to be my son and a great worker!), will be running the Rock Hall/Chestertown route while we look for a replacement, however, since he usually works our Newark route, we will be moving everyone to one day due to the distance. We hope this is only temporary and your regular service day can continue when we hire and train a new technician. Please give us some flexibility the next week or two as Evan works out a schedule, we appreciate that more than you know. He will be properly vetted on any special circumstances at your home before the first visit next week.
While we are disappointed that this situation has arisen, we remain committed to serving you with the highest level of care and professionalism.
Thank you for your continued trust in Little Landmines Pet Waste Removal. We look forward to serving you and your pets for many years to come. If you have any questions, please feel free to reach out to me directly anytime.
Sincerely,
Jennifer Sparks
Owner
Little Landmines Pet Waste Removal
866-302-POOP